Supporting Client project management delivery, budgeting and financial management, process documentation, reporting, analysis and procurement operations on overall direction, and coordination with necessary respective vertical across organisation by implementation, execution oversight, control and completion of client projects and ensuring consistency with company strategy, commitments and goals.
Key Job outcomes:
Effectively lead and delivery all aspects of Client Project Management.
Interaction with account managers and clients for project charter, plan generation and work break down structure for client projects.
Effectively work with client project execution teams as well as operations team to ensure proper traction and closure of client projects.
Effectively work with account manager, client and operation team on any project scope changes.
Controlling and tracking of project milestones and activities to closure.
Effectively ensure completeness and correctiveness of technical and functional specifications.
Regular monitoring of project progress and reporting of the same to all stakeholders.
Effectively support and handle client coordination.
Client support in contract finalization, invoicing and payment closure.
Demonstration & presentations for new / existing product features.
Commercial discussions and closure if required.
Training of business users on any new company product.
Gap & impact analysis on any project scope changes.
Maintenance of dashboards, defect logs and change register.
Participation in time to time audits and PMR.
Measure project performance using appropriate systems, tools and techniques.
Manage the relationships with the client as well as internal stakeholders.
Create and maintain comprehensive project documentation.
Monitoring and Reporting Progress, Managing Risks and Issues, Controlling Quality of Projects.
Weekly Project status review with project team, stakeholders and Client.
Define project milestone and deliverables.